Date of last update: 04 June 2020

By this charter, sbee-adventure.com (hereinafter “the association”) defines and informs its customers, visitors and users of the site www.sbee-adventure.com (hereinafter “the site”) in the manner whose company uses and protects the personal information it collects from them.

This charter is subject to modification or updating at any time by the company, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological development. The update date will be indicated at the top of the document. These modifications are binding on the user, it is therefore advisable for the user to regularly consult this privacy and cookie policy to be aware of any modifications.

 

 

1. Who is responsible for processing your personal data?

The controller is the association SBEE-ADVENTURE.COM, registered in the National Directory of Associations (RNA): W062015256 having its registered office at 93 AV de la Lanterne, 06200 Nice.
Email address where we can also receive your correspondence related to the protection of your personal data: sebastien.b [a] sbee-adventure.com

 

 

2. Why do we collect your data?

Your personal data is necessary to us, and is therefore collected, with the following purposes:

- Managing your orders
The information and data concerning you are necessary for the management of your order and for our commercial relations. They are mandatory in order to be able to give you the service you request from us: order, pay, deliver, manage disputes or product warranties, contact you if necessary.

- Payment for your orders
Secure payment allows rapid processing of your orders while ensuring your security. At the time of payment, you are automatically directed to the server of our banking partner. The transaction goes into secure mode guaranteeing the confidentiality of the information provided. The TLS encryption protocol guarantees that your bank details (credit card number, expiration date and cryptogram), encrypted on your own computer, in no case pass through either on the network or even in sbee-adventure.com. It is for this reason that these will be asked again for each new transaction.
Our banking partner has the right, without our being able to intervene, to refuse any payment.

- Sending newsletters and prospecting electronically
When creating your account, you can subscribe to the newsletter and thus choose to be informed at regular intervals of the offers offered on our site. To this end, we need you to confirm, as the holder of the email address, that you consent to the receipt of the newsletter.
You have the possibility at any time to withdraw your consent and unsubscribe by clicking on the link provided for this purpose located at the bottom of each newsletter.

 

As an exception to the above and in accordance with article L 34-5 of the Post and Electronic Communications Code, we can send you commercial prospecting by electronic means, even if you have not given your prior consent, on the condition that you are already a sbee-adventure.com customer, that you did not oppose receiving commercial prospecting during the creation of your account and that the prospecting relates to products or services similar to those that we have for you already provided. You can unsubscribe at any time by clicking on the unsubscribe link provided in each shipment.

- Product alerts by e-mail
If you make purchases on sbee-adventure.com, if you constitute a basket on the site, if you ask to be alerted of the availability of a product, if you save products in your “wish list”, if you recommend one or more products to friends, you will receive alerts and product suggestions by e-mail. You will receive these emails even if you have not subscribed to our newsletter. In this way, we wish to send you personalized information on the products in our range, which may be of interest to you with regard to your last purchases or interests expressed on products. If you no longer wish to receive product suggestions or, in general, no longer any advertising messages, you can object to them at any time. A notification in the form of text addressed to the coordinates mentioned in paragraph 1 (by e-mail or post) is sufficient. Of course, you will also find an unsubscribe link in each email.

- Your comments, opinions and questions about the products
This service allows our registered customers to submit a notice on the site for a product purchased or to ask a question about a product offered by the site and to share their experience. The notices and questions published are publicly accessible and available on the site at any time. The customer who uses these features therefore authorizes sbee-adventure.com to publish and communicate on the site his opinion or his question on the product. The opinion must not constitute a message of defamatory, insulting, criminal, vulgar, slanderous nature towards third parties, natural or legal persons, racist, inciting to discrimination, damaging the honor / reputation of others , violent or pornographic, and more generally, not in accordance with current legislation.
As such, sbee-adventure.com reserves the right to delete any notice that does not comply with the provisions mentioned above.

- Your shares on social networks and links to third-party sites
The site may contain links to various social networking sites and platforms managed on third-party servers, by people or organizations over which we have no control. As a result, we can in no way be held responsible for the way in which your data will be stored or used on the servers of these third parties. We advise you to take note of the applicable data protection policy of each third-party website which you access via our site in order to appreciate the way in which your data will be used.

- Advertising banners
We also use the data collected during your visit to display advertising banners. These are advertisements that we activate on other third-party sites. This is done most of the time via cookies. Our goal is to make our advertising offer more practical and more interesting. For this reason, the banner ads that you see mainly contain products that you have already consulted on our site or products identical to the products consulted. In the context of banner ads, we only work with pseudonymous data; information in the form of clear text relating to your person (for example your name or your e-mail address) is not stored in cookies.

You will find more information on cookies and retargeting in the Cookie policy chapter of this data protection policy.

- Recruitment and job offers
The personal information collected is processed by computer in accordance with the law of 6 January 1978 for the purpose of managing and monitoring applications. The controller is sbee-adventure.com (see "Identity of the controller").
The data collected is intended for the use of sbee-adventure.com and is kept for a period of 2 years from the last contact with the candidate.

 

 

3. What data do we collect and when do we collect it?

We collect data from any user of the site, whether a simple visitor or connected customer, while browsing, consulting or ordering on our site.
We collect data directly, when:
- you create a customer account
- you subscribe to our newsletters or alerts offered on the site
- you place an order
- you put products in your shopping cart, for a future purchase
- you write a comment, an opinion, a question on the site
- you contact our sales or customer service
- you are browsing the site
- when you create a “wish list” and add products to it
- you fill in a form
- you share a product with a friend by sending an email from the product sheet
- you participate in a contest or promotion
- you share an opinion, a product or any information via social networks (Facebook, Twitter, Youtube, Instagram, Pinterest, Google+)
- you click on a button with a link to a social network (Facebook, Twitter, Youtube, Instagram, Pinterest, Google+)

The compulsory or optional nature of the data is indicated to you during the collection by an asterisk. In general, you can visit the site without communicating any personal information about yourself (see Cookie policy below). However, you will not be able to benefit from most of the services provided by the site.

To be able to place an order, the creation of a sbee-adventure.com customer account is mandatory. It is therefore imperative to fill in the following data to create your account: email address, password, first name, last name and consent to the data protection policy.
You must also indicate your billing and delivery address. To process your order, we need your correct name, address and payment details. We need your email address and telephone number to be able to confirm receipt of your order and shipment, and more generally to communicate with you. In addition, we use your email address for your identification (as a connection identifier) ​​when you log into your customer account.

Like most websites, we also collect your data indirectly and automatically, through cookies (see Cookie Policy below).

In this way, we collect and process your IP address, your connection data and navigation data, preferences and centers of interest, confirmations of receipt and reading of e-mails, information on your connection terminal ( computer, tablet, phone) and on your Internet connection (for example: the type and version of your browser, your operating system), the date and time, the products that you have consulted or searched for.

Other data may also be collected by our subcontractors; this is the case with updated information from our carriers and other third parties on deliveries and the addresses we use to update our databases, optimize the execution of your next orders and be able to communicate more easily.

 

 

4. How long do we keep them for?

sbee-adventure.com only stores your data for the time necessary for the purposes set out in Article 2 and in accordance with legal and regulatory provisions. This storage period is not the same depending on the data in question, the nature and purpose of the collection being liable to vary this period. Likewise, certain legal obligations impose a specific retention period.

When you subscribe to the newsletter, we keep your email address until you unsubscribe.

Regarding your user account, your billing data, and all documents related to an order, are kept for a period of ten years from the end of the fiscal year in which you spent your order.

We keep the rest of your data for a period of five years from the end of our relationships. The period begins from either your last order, or your last connection to the customer account, or your last call to customer service, or the sending of an email to customer service, or a click on a link hypertext of an email sent by sbee-adventure.com, or of placing products in the basket without making the purchase, or finally of a positive response to an email asking if you wish to continue receiving commercial prospecting from the deadline of five years.

When you request it, your site user account will be deactivated, and all of the personal data allowing us to identify you will be anonymized, in fact, we will no longer be able, definitively and irreversibly, to identify or contact you. Only the billing data will still be accessible for a period of 10 years.

Beyond the storage periods mentioned above, your data will be anonymized to be stored for exclusively statistical purposes.

 

 

5. Who are the recipients of your data and how is it protected?

sbee-adventure.com does not sell the personal data of visitors and users of the site and its services.

Only sbee-adventure.com is the recipient of your personal information. These, whether in individual or aggregated form, are never transmitted to a third party, with the exception of the police authorities in the context of legal requisitions concerning the fight against fraud and the subcontractors to which sbee-adventure .com calls for the proper execution of the services rendered.

sbee-adventure.com uses in particular subcontractors for the following services:
- secure payment on the site
- delivery of your orders
- storage of data and sites
- carrying out maintenance and technical development operations on the website
- sending and monitoring promotional newsletters
- the personalization of our marketing and advertising campaigns
- the collection of customer reviews

All of the aforementioned subcontractors, service providers or other third parties are bound by contractual obligations to respect the confidentiality and protection of data and to process them only for the purposes to which we transmit them.

Your data is kept on secure servers and protected by firewalls and antivirus.
We have implemented technical and organizational measures to guarantee the security and confidentiality of your data against any accidental loss and against any unauthorized access, use, modification and disclosure. Given the specific characteristics of the Internet, it is however impossible for us to guarantee the optimal security of information exchanges on this network.
We strive to protect your data, but we cannot guarantee the absolute security of the information transmitted to the site. You agree that you transmit your data at your own risk. We cannot be held responsible for non-compliance with the privacy settings or security measures in place on our site.

As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep the password allowing you to access your user account secret. Never disclose it to third parties. Similarly, be careful when you disclose information in the public sections of the site, which can be viewed by any user of the Site.

 

 

6. Transfer of data outside the EU

You are informed that data concerning you may be transmitted by sbee-adventure.com for the purposes of the purposes defined in these conditions to companies located in countries outside the European Union that do not have an adequate level of protection as regards protection. personal data. Prior to the transfer outside the European Union, sbee-adventure.com will implement any procedure required to obtain the guarantees necessary to secure such transfers.

Transfers outside the European Union can be carried out in particular within the framework of the following activities:
- Customer relations activities
- Data processing towards social networks
- IT services

 

 

7. What are your rights regarding your personal data and how can you exercise them?

You have the following rights concerning your personal information, which you can exercise by writing to us at the mailing address Customer Service sbee-adventure.com, 7 rue des Roseaux 68680 Kembs-Loechle, or by e-mail at the address sebastien. b [a] sbee-adventure.com.

- Right of access and communication of data
You have the right to access personal information which concerns you.
However, due to the obligation of security and confidentiality in the processing of personal data which falls to us, you are informed that your request will be processed provided that you provide proof of your identity, in particular by the production of a scan of your valid identity document (if requested by e-mail) or a signed photocopy of your valid identity document (if requested in writing).
sbee-adventure.com informs you that we will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

- Right to rectify data
Under this right, the legislation empowers you to request the rectification, updating, blocking or even the erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

- Right to object
The exercise of this right is only possible in one of the following two situations:
=> When the exercise of this right is based on legitimate grounds
=> or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

- Fate of personal data after death
Also, you can, as of now, define general and specific directives relating to the fate of personal data after your death. If necessary, the heirs of a deceased person may require that the death of their loved one be taken into account and / or that the necessary updates be carried out.

- Reply duration
sbee-adventure.com undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period which may not exceed 2 months from the receipt of your request.

 

 

8. Cookie policy

When you first connect to our site www.sbee-adventure.com, you are warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called "cookies".
Our policy of use of cookies allows you to better understand the provisions that we implement in terms of navigation on our website. In particular, it informs you about all of the cookies present on our website, their purpose and gives you the procedure to follow to configure them.

- General information about cookies on sbee-adventure.com
As the publisher of the www.sbee-adventure.com site, we install a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal navigation. on our site.
"Cookies" (small cookies) are small text files of limited size that allow us to recognize your computer, tablet or mobile for the purpose of personalizing the services we offer.
The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when sbee-adventure.com has previously obtained your consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on our site, their name, their purpose and their retention period.

- Configuration of your preferences on cookies
You can accept or refuse the deposit of cookies at any time.
When you first connect to our site, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the sbee-adventure.com website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the "I accept" icon to the right of the banner at the bottom of your screen.
If you accept, this banner will be displayed once a year, for the renewal of your consent. If you do not accept it, it will appear on each of your visits.
Depending on the type of cookie in question, the collection of your consent to the deposit and reading of cookies on your terminal may be imperative.

at. Cookies exempt from consent
In accordance with the recommendations of the National Commission for Information Technology and Liberties (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of allowing or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by sbee-adventure.com.

b. Cookies requiring the prior collection of your consent
This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain in your terminal until they are deleted or expired.
As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies which you will find a link below. This cookie family includes audience measurement cookies, advertising cookies, as well as social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).
Audience measurement cookies compile statistics on the use and use of various elements of the website (such as the content / pages you have visited). This data contributes to improving the ergonomics of the sbee-adventure.com website. Several measurement tools are used on this website:

Google Adwords whose privacy policies are available from the following links:
Adwords Help - Collect and use data
Adwords Help - Rules regarding personalized advertising
Adwords Help - Clear the cache and delete cookies

Google Analytics whose privacy policy is available from the following link Google Analytics: protection of your data

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on sbee-adventure.com, in particular by means of an application "button" for sharing according to the social network concerned. Four types of social media sharing cookies are present on our site:
Facebook, whose cookie policy you can consult by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/
Twitter, for which you will find the options dedicated to controlling or restricting the use of cookies as well as the cookie use policy: https://support.twitter.com/articles/20170518#
YouTube, for which you will find the necessary help to delete cookies from the Google Chrome browser by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=en but also the complete policy in terms of cookies from the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/
Instagram, whose cookie policy you can view by clicking on the following link: https://www.instagram.com/legal/cookies/

- You have various cookie setting tools
Most internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard parameters so that all cookies are systematically rejected or else only part of the cookies are accepted or refused depending on their issuer.

We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If necessary, sbee-adventure.com declines any responsibility concerning the consequences related to the degradation of your navigation conditions which occur due to your choice to refuse, delete or block the cookies necessary for the functioning of the site.

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing but you lose all the benefit provided by the cookie.
Please read below the multiple tools available to you so that you can configure the cookies placed on your terminal.

Each Internet browser offers its own cookie management settings. To find out how to modify your preferences in terms of cookies, you will find below the links to the help necessary to access the menu of your browser provided for this purpose:
Chrome: Delete, allow and manage cookies in Chrome
Firefox: Enable and disable cookies
Internet Explorer: Delete and manage cookies
Opera: Cookies
Safari: Safari for MacOS, manage cookies and website data

You also have the possibility of controlling the deposit of cookies on your smartphone in the operating system rules.
On iOS: Safari for iOS, deletion of history, cache and cookies
On Android: Delete, allow and manage cookies in Chrome

For more information on the tools for controlling cookies, you can consult the CNIL website: Cookies : the tools to control them

For any question or additional request for information relating to this cookie policy, please contact us by post at the address given in 1. or by e-mail at sebastien.b [a] sbee- adventure.com.